Other News

National Institute on Aging Webinar on Dementia (25 Sept 2025 12:00 - 13:00 EST)

Joel Minion — Mon, 08 Sep 2025 14:07:16 -0600

HDRN Canada’s Data Access Support Hub (DASH) Webinar

Joel Minion — Wed, 09 Jul 2025 08:54:48 -0600

CIHI is proud to support the upcoming webinar hosted by Canada’s Health Data Research Network (HDRN). As part of our commitment to fostering industry growth, we invite you to join this exclusive event.

Webinar: Accessing Data through DASH

Learn how HDRN Canada's Data Access Support Hub (DASH) can help health researchers access multi-regional data.

Are…

Igloo Software: Notification of Scheduled Maintenance

Joel Minion — Tue, 17 Jun 2025 13:31:29 -0600

Igloo will be performing maintenance on Saturday, June 21st. During the maintenance window listed below, your users may receive a message stating that the Igloo platform is unavailable.

Date: Saturday, June 21st, 2025
Estimated downtime: 10-20 minutes of offline time.
Approximate time: 1:00am to 6:00am ET, Saturday, Saturday,…

Igloo Maintenance Alert

Joel Minion — Fri, 09 May 2025 11:18:59 -0600

Scheduled Igloo Maintenance

Just a reminder that Igloo will be performing maintenance on Saturday, May 10th. During the maintenance window listed below, users may receive a message stating that the Igloo platform is unavailable.

Date: Saturday, May 10th, 2025
Estimated downtime: 2 separate instances of less than 5 minutes of offline time
Approximate…

Citrix & HRDR Outage - UPDATE!!!

Oludotun Akinlawon — Fri, 30 Aug 2024 10:56:43 -0600

Outage UPDATE

2024/08/30 12:45 - IST Support teams have reported the underlying issue should be resolved and most services have been restored. However a couple of servers are still being recovered so some applications may still be experiencing issues. We thank you for your patience and understanding as we work through this service outage.

2024/08/30…

Citrix & HRDR OUTAGE ALERT!!!

Oludotun Akinlawon — Fri, 30 Aug 2024 09:50:19 -0600

Outage ALERT

2024/08/30 11:30 - IST Support agents are reporting an outage affecting Nursing Virtual Desktop computers due to server issues. This issue is impacting Desktop and Application availability via Citrix. This includes HRDR resources.

Next Update (Estimated): 2024/08/30 12:30

This outage information is based on the information available to…

Publication of the Safe LTC Act engagement: What we heard report / Publication du rapport intitulé « Mobilisation dans le cadre de la Loi sur les SLD sécuritaires : Rapport sur ce que nous avons entendu

Oludotun Akinlawon — Fri, 30 Aug 2024 07:50:37 -0600

Hello,

We are pleased to inform you of the publication of the Safe Long-Term Care Act engagement: What we heard report. This report summarizes what Health Canada heard through in-person and virtual public consultations on proposed legislation to strengthen access to quality, safe, and equitable long-term care in Canada.

The consultations process…

Upcoming changes for the Faculty of Nursing that may impact remote access.

Oludotun Akinlawon — Mon, 18 Mar 2024 10:24:34 -0600

Changes coming to Microsoft 365 storage

Oludotun Akinlawon — Fri, 01 Mar 2024 14:15:17 -0700

Citrix Remote User Access Issue

Oludotun Akinlawon — Mon, 26 Feb 2024 07:12:26 -0700