Learn About the new National Long-Term Care Services Standard

HSO’s new standard addresses the delivery of safe, reliable, and high-quality long-term care services. 
Read CAN/HSO 21001:2023 Long-Term Care Services to learn more.

The Standards Council of Canada (SCC), Health Standards Organization (HSO), and the Canadian Standards Association (CSA Group) worked collaboratively to develop two new national standards for LTC. Both standards have been shaped by the needs and voices of Canada’s LTC home residents, workforce, local communities, and members of the general public.

The standards address the delivery of safe, reliable, and high-quality LTC services (HSO) and design, operation, and infection prevention and control  practices in LTC homes (CSA Group).

This website outlines the main features of HSO’s CAN/HSO 21001:2023 – Long-Term Care Services National Standard of Canada (National Long-Term Care Services Standard). The standard reflects extensive research, the expertise and experience of committee members, and input from over 18,800 Canadians, laying the foundation for the future of long-term care in Canada.

For information on CSA Group’s National Standard of Canada, visit the CSA Long-Term Care Homes site.