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Outage UPDATE
2024/08/30 12:45 - IST Support teams have reported the underlying issue should be resolved and most services have been restored. However a couple of servers are still being recovered so some applications may still be experiencing issues. We thank you for your patience and understanding as we work through this service outage.
2024/08/30 11:30 - IST Support agents are reporting an outage affecting Nursing Virtual Desktop computers due to server issues. This issue is impacting Desktop…
Outage ALERT
2024/08/30 11:30 - IST Support agents are reporting an outage affecting Nursing Virtual Desktop computers due to server issues. This issue is impacting Desktop and Application availability via Citrix. This includes HRDR resources.
Next Update (Estimated): 2024/08/30 12:30
This outage information is based on the information available to IST at the time this alert was drafted. If you are affected by this outage and have more information, please please visit the U of A Service Portal to…
Publication of the Safe LTC Act engagement: What we heard report / Publication du rapport intitulé « Mobilisation dans le cadre de la Loi sur les SLD sécuritaires : Rapport sur ce que nous avons entendu
Hello,
We are pleased to inform you of the publication of the Safe Long-Term Care Act engagement: What we heard report. This report summarizes what Health Canada heard through in-person and virtual public consultations on proposed legislation to strengthen access to quality, safe, and equitable long-term care in Canada.
The consultations process garnered wide-ranging and highly informative perspectives from health care organizations, academics, long-term care residents, staff and caregivers,…
Upcoming changes for the Faculty of Nursing that may impact remote access.
Steps on how to remotely connect to HRDR (For those with UoFA CCID - UserID)- Read Below
[IT Pulse] Service Outage: Nursing Virtual Desktops - 2024/02/23. (UPDATE!!!)
Outage RESOLUTION
2024/02/23 09:15 - Work has been completed on restoring the server and Nursing Virtual Desktop computers are now available for use. IST Support teams will continue to monitor services for any further issues. We thank you for you patience and understanding as we worked through this service outage.
[IT Pulse] Service Outage: Nursing Virtual Desktops - Update!!!
Outage UPDATE
2024/02/21 11:15 - Work continues on restoring services, unfortunately there is still no estimate on when services will be fully restored. We appreciate your patience and understanding.
Virtual Desktops Outage UPDATE 2024/02/20 15:45 - READ BELOW!!!
As IST Support agents continue to work on restoring services on the server, there will be automatic, forced reboots of all Nursing workstations, laptops, and virtual desktops commencing at 6:30 PM today.
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