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Hello,
I just wanted to provide a notice that IST has configured the 4 virtual servers that run the Citrix environment to automatically reboot every Sunday morning at 2:00 am. Users will be notified 15 minutes prior and every 5 minutes until it is…
Hello,
I just wanted to provide a notice that IST has configured the 4 virtual servers that run the Citrix environment to automatically reboot every Sunday morning at 2:00 am. Users will be notified 15 minutes prior and every 5 minutes until it is rebooted. This will be active for this upcoming weekend (Aug 20th).
This should help keep these servers running a bit leaner, as well as provide a time that Windows Updates can be applied consistently.
If you have any questions, please let me know.
Important Information Regarding HRDR - [IT Pulse] Service Update: Faculty o…
Users who connect to the Faculty of Nursing's Citrix environment, which includes HRDR systems, from outside of Canada will need to first connect to vpn.ualberta.ca, then launch the Citrix resources. Instructions for the connecting to the Central VPN Service can be found here.
This will be temporary measure due to unforseen circumstances until sometime next week. We will send another update when users outside of Canada can access Citrix via previous methods.
Thank you,
IT Service Management (ITSM)
In…
Igloo Software: Notification of emergency maintenance - Approximate time: 9…
Igloo Software: Notification of emergency maintenance
Igloo will be offline today for unscheduled emergency maintenance. During the maintenance window listed below, your users may receive a message stating that the Igloo platform is unavailable.
- Date: August 1, 2023
- Estimated downtime: <2 minutes
- Approximate time: 9:00PM - 10:00PM EDT (August 1, 2023 - 1:00AM - 2:00AM UTC)
We apologize for any inconvenience this may cause.
Igloo Software - Maintenance Notification: Date: Saturday, July 29, 2023
Date: Saturday, July 29, 2023
Estimated downtime: Up to two hours
Approximate time: 1:00am to 6:00am EDT (5:00am to 10:00am UTC)
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Safe LTC Act Online Questionnaire / Questionnaire en ligne sur la loi sur l…
Hello,
The Minister of Health, with the support of the Minister of Seniors, has been mandated to develop national standards on long-term care (LTC) and a Safe LTC Act to ensure seniors get the care they deserve. On January 31, 2023, the Government of Canada welcomed the release of complementary, independent LTC standards from CSA Group and the Health Standards Organization. Now that the national standards have been released, the Government of Canada is conducting engagement activities…
Lessons from Canada’s response to the COVID-19 pandemic and the path forwar…
Lessons from Canada’s response to the COVID-19 pandemic and the path forward: Launch of a Series in The BMJ | Leçons tirées de la réponse apportée par le Canada à la COVID-19 pour les crises sanitaire
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Person-centred long-term care for older persons: a new Lancet Commission (C…
See the attached 2 pages document.

Overhauling Quebec’s long-term care homes with smaller more “humane” homes …
Please see the attached poster advertising a CARP webinar - on May 17th from 12:00 – 1:00 p.m.
This Lunch & Learn is being presented by CARP (Canadian Association of Retired Persons) and Family Council Network 4 Advocacy.
To register, click on "the email link" which is on the poster. If link does not work, copy FCN4 email address onto an email, add webinar May 17th to subject line and include your name and email address in the email. Zoom will send out a link to all registered persons on May 16th.
New Long Term Care Standards have been released. The standards address the delivery of safe, reliable, and high-quality LTC services (HSO) and design, operation, and infection prevention and control practices in LTC homes (CSA Group).
Learn About the new National Long-Term Care Services Standard
HSO’s new standard addresses the delivery of safe, reliable, and high-quality long-term care services.
Read CAN/HSO 21001:2023 Long-Term Care Services to learn more.
The Standards Council of Canada (SCC), Health Standards Organization (HSO), and the Canadian Standards Association (CSA Group) worked collaboratively to develop two new national standards for LTC. Both standards have been shaped by the…
Keep engaged and contribute to HSO’s National Long-Term Care Services Stand…
OTTAWA – Health Standards Organization (HSO) is proud to launch the 60-day Public Review for the new draft National Long-Term Care Services standard. We are also pleased to release the What We Heard Report #2: Findings from the National LTC Services Standard Consultation Workbooks and Town Halls.
The public review process is an opportunity for anyone to review and provide feedback on the draft standard before it is finalized and published. Members of the public are invited to provide feedback…
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