Outage ALERT

2024/08/30 11:30 - IST Support agents are reporting an outage affecting Nursing Virtual Desktop computers due to server issues. This issue is impacting Desktop and Application availability via Citrix. This includes HRDR resources.

Next Update (Estimated): 2024/08/30 12:30

This outage information is based on the information available to IST at the time this alert was drafted. If you are affected by this outage and have more information, please please visit the U of A Service Portal to make an entry into our Ticket Management system.

Reference: INC-1251673

Thank you,

IT Service Management (ITSM)
Information Services and Technology (IST)
University of Alberta