Hello,

On January 25, 2024, the Citrix environment will be undergoing scheduled maintenance to install cumulative update patches on a number of servers that run the Citrix environment. These patches resolved bugs and security vulnerabilities only. This maintenance is scheduled to begin at 10pm MST and could last up to 4 hours. This maintenance will affect all aspects of the Citrix environment (including HRDR), and it will be unavailable during this time.

To prepare for this scheduled outage, it is recommended that users save any open documents and log off of any Citrix session prior to 10:00pm MST. Failing to do that, we will initiate a log off for anyone still connected, however, this does not ensure any unsaved changes in documents will be preserved.

Please forward this email on to anyone who may be affected by this maintenance. Additionally, notifications will be sent out on January 25th to connected users through a pop up notification within Citrix itself, reminding people that the maintenance will be happening that night, and what to do to prepare.

Feel free to reach out if you have any questions,

Thank you,